My Value

Product & Design starts with a clear understanding of users (customers), tasks (goals), and environments (context). I don’t just create context—I preserve it. At the highest level, I steer product direction and coordinate efforts across teams. This becomes critical in my roles.

Without a formal titles, I’ve often stepped into the roles of deciding what to build, helping to shape product for business needs and customer goals. I’ve worked with mentors who trusted me to lead product while designing it. And I’ve had teams who have thus, delivered.

I involve users, stakeholders, and team leads throughout discovery, design, and development. I don’t claim to know everything. They are my favorite collaborators.

I begin with design, shaped and validated by user input. Users aren't designers. CEOs don’t have all the answers. Neither do I. But I learn fast and I’m too curious (skeptical) to assume I do.

This work is iterative. It's agile. And every company executes, differently. I bring diverse experience, adapt quickly, and improve what exists. I embrace the tension.

Great products change behavior—or even businesses. That’s design. A strong product leader starts without an interface, or redefines what an interface means.


Lots of Ideas

Overview

Riot is a live game service company that requires new user experiences every quarter with new and improved revenue options.

Challenges

  • Implement new Battle Pass system and cosmetic reward tiers

  • Design and Develop the out-of-game buying experience

  • Design a first-time multiplayer game mode - Double Up!

  • Introduce a new hard currency

My Work

There are so many ways to start, and my job is to find them all, assess them all, figure out what’s scalable and what initial scope will be. 7 projects and 30+ ideas, flows, specs, and UX thinking to increase:

  1. Usability

  2. Engagement

  3. Retention & Learning

  4. In-app Revenue

  5. Cross Platform (Desktop/Mobile)


Working with Ben Monlezun has been one of the highlights of my time at Metwork. He’s sharp, creative, and just genuinely great to collaborate with. Ben has this awesome ability to take big, complex ideas and make them clear and actionable. No fluff, just smart thinking and real impact.

He’s also one of those people who just makes teams better. Whether it’s brainstorming strategy, jumping into the weeds, or bringing people together around a common goal, Ben shows up with energy, empathy, and a strong sense of purpose. You always know he’s going to follow through and raise the bar while doing it. If you get the chance to work with Ben, take it. He’s thoughtful, driven, makes the work better, and more fun for everyone around him.
— Christopher Guardarrama, Design Director, Chorus and Metwork
Ben is the real deal. I had the privilege of working with him on a new franchise and while he joined us as Lead UX Designer, it was clear in mere days that we could confidently lean on him to manage the development of one of our flagship products. Ben is razor sharp, proactive, collaborative, he has an enviable growth mindset, a fantastic head for product strategy and great empathy for what end users need. I legitimately can’t wait to work with Ben again.

Ben is the real deal. I had the privilege of working with him on a new franchise and while he joined us as Lead UX Designer, it was clear in mere days that we could confidently lean on him to manage the development of one of our flagship products. Ben is razor sharp, proactive, collaborative, he has an enviable growth mindset, a fantastic head for product strategy and great empathy for what end users need. I legitimately can’t wait to work with Ben again.
— Sebastian Cardoso, COO, Worldspark
We hired Ben for his expertise in Product Design. He is outstanding at gathering business requirements from stakeholders – customers, executives, sales & marketing – and translating those disparate concepts into a software design that is thoughtful, modern, integrated and simple. He is always looking for extracting the maximum value for customers and the company while balancing the bandwidth of a small team. He is enthusiastic and positive in difficult situations.

After working at Metwork for just a few months, we realized that Ben had untapped talents in Product Management and promoted him. Ben’s ability to look at the strategic picture for very complex software, put together a meaningful roadmap of milestones, and translate those into both executive language and developer-speak is outstanding. Ben worked easily across all the different teams at the company and provided a clear vision on the product.

Ben would be an asset as either a Product Designer of Product Manager. Don’t underestimate the skills and value that Ben would bring to your team.
— Chris Matney, COO, Metwork
 

Organizing Ideas - Across Amazon

Overview

Increase revenue and engagement with Alexa App Store across all modals of Amazon.

Challenges

Amazon’s technology exists across dozens of teams. Adding 1 button mean every team needed to know the WHAT of the design, and the WHY of its existence.

My Role

As Senior UX Designer, I design, tested, and launched new product and buy experiences for Alexa. Some teams were for Amazon others were working with Disney and other high profile Alexa apps.’

I delivered simple annotated designs, of every system state required, across every product page, throughout Amazon’s ecosystem of Amazon.com, Alex Store, and even Echo voice-only devices.


Hear More

I had the pleasure of working closely with Ben Monlezun during his time as our Product Manager, and I can confidently say he was an exceptional asset to our team.

Ben consistently demonstrated a forward-thinking approach to product development. He introduced innovative techniques, supporting them with relevant articles and resources, which helped foster buy-in across the team. He effectively integrated these practices into our workflows, keeping what worked and refining or discarding what didn’t. Despite having limited prior exposure to the legal field, he quickly developed a strong understanding of our industry and applied that knowledge meaningfully to the product.

Among a team of passionate individuals, Ben’s enthusiasm and commitment to our mission stood out. He worked hard to build trust across departments so that diverse viewpoints were brought together to create the best ideas. Even in a fully remote environment, Ben created collaboration that felt seamless and energized, as though we were all working under one roof.

When business needs changed, Ben was quick to adapt. He never came to the table with just one idea. He’d offer multiple well-considered paths forward, clearly outlining the trade-offs of each. His strategic thinking consistently gave us the clarity we needed to make smart, timely decisions.
— Jack Metier, CEO, Metwork
I had the good fortune of meeting Ben while he was at Mattel. While we worked in different parts of the business - he in Hot Wheels, and I in Barbie - Ben was always generous with his time and his considerable expertise in user experience design. Ben’s contributions to my team by way of mentorship and brainstorm participation informed a variety of key decisions for our projects. I will forever credit him with teaching me the difference between preference and behavior. (If you don’t know, ask him.) Ben’s focus is ever on making the best product for the user. His willingness to dig deep to get to real answers is one of his most valuable qualities. I’m grateful I had the chance to work with him, and you will be, too.
— Carrie Buse, Director of Product Design, Barbie and Future Play
Ben is a deep thinker. His tried and true approach to a design challenge is to interrogate the problem from every constituent’s perspective, critically ask “why” and then design to meet the findings. Ben brings a positive and inquisitive attitude to every task and is a selfless collaborator - always hunting for the best ideas and solutions working across functional teams. Well-read, and inquisitive, Ben brings the necessary intellectualism to the role and is a great asset to any high growth team.
— Yaniv Kanfi, President, Aetna Digital


Launchable Ideas - Hot WheelsID

Overview

Develop the next 50 years of Hot Wheels through connected play.

Challenges

  • Toy design + Game design has never happened at Mattel.

  • Hot Wheels innovation hasn’t happened for 50 years since the wheel axel was invented.

  • High production value was not a typical toy-industry strategy.

My Role

Lead UX and Production - Going from zero to 1 at Mattel - I lead and launched the full UX and UI experiences for a mobile racing game, connected to a hardware racetrack experience that included in-app revenue strategy with our Product Manager and 3rd party developer, Electric Square out of Brighton in the UK.

I designed for onboarding, toy connection and bluetooth pairing, first time user experiences, game play, onscreen controls, buying experiences, car collection UI, account and safety settings.

Hear from Even More

Ben is easily one of the warmest and most passionate designers I have had the pleasure to work with. One of the traits I admire most about Ben is his pure enthusiasm for everything he becomes a part of. It is easy to feel inspired when working alongside Ben, he is an endless fountain of ideas and creative solutions. Ben has a natural affinity for storytelling. Each project we worked on together benefited from his unique ability to attach story and meaning to features that others would have easily overlooked. He does not let ego get in the way of great design. He illicit ideas from anyone who has them to offer and does a great job vetting those ideas and turning them into fully realized systems. He is a dives right in to new projects with excitement, and follows through on each of his ideas by volunteering to test his design concepts on the people who matter to him - the end users. Any organization would benefit from having Ben on their team. You would be hard pressed to find a brighter beacon of energy, kindness or creativity.
— Cassie Brubaker, Art Director, Sphero